Usually hacky sacks and tshirts ship in 2 business days. All of our hats and hacky sacks are handmade by us to order. The hats you see pictured are some designs we make and showcase them for you to browse. We will email within 24 hours of your order to let you know the status of your order. Please allow 8-9 days for us to get your hat through production if it is not in stock. Have a special hat in mind use our custom order page. Order questions can be handled through email or telephone (we are busy so leave a message and we will call you back). Please note that sometimes our emails are blocked by the spam filters. If you do not receive any email from us please email us at info@dontsmokemyhat.com and then we will be able to send back to you.

3 Ways to Order

Phone: call us at 1.719.321.8131 to place your order
Email: info@dontsmokemyhat.com
Order online: secure everyday 24 hours a day at www.DontSmokeMyHat.com
Payments are processed through Paypal. If you don't have a Paypal account or wish not to use it, click the "Check Out" button on the left and not the pay with Paypal button on the right.

Shipping Information

Delivery: All continental U.S. shipments are shipped standard USPS to all U.S. addresses including APO/FPO residents. Express shipping is available for an additional charge. Next day shipping is available in the continental 48 states for an additional charge (international shipping info).

Shipping and Handling Rates see chart below. Shipping charges are automatically calculated based on your merchandise total when ordering online:

$0.01 - $9.99 Shipping charge: $3.95 (standard ground)
$10.00 - $36.99 Shipping charge: $5.65 (standard ground)
$37.00 - $68.99 Shipping charge: $6.99 (standard ground)
$69.00 - $99.99 Shipping charge: $8.99 (standard ground)
$100.00 + Shipping charge: FREE Shipping

Shipping in Colorado is only $3.00, but you have to pay sales tax of 7.4%
Shipping to Canada starts at $6.00.
We have had great success on shipping to Canada, but sometimes items can be delayed by customs/weather and we can only track it out of the USA. Patience is key and there are longer delays during the holidays.

Shipping charges above are for domestic shipping (USA) only. Please visit the international Shipping Charges page to see shipping charges to other countries.

Return & Exchange Instructions

We expect you will be pleased with your purchase. However, if you would like to return all or part of your order for exchange or refund, please follow these instructions. All returns and exchanges will recieve prompt attention, and we will make every effort to expedite the handling of your return request.

• Returns and exchanges are only accepted within 30 days from the invoice date
• All items must be unused and in like-new condition
• Hats must be unwashed and unworn
• Email us at info@dontsmokemyhat.com for the quickest service
• For your protection, we suggest you return your merchandise via USPS mail with delivery confirmation. Then you can track it.