All of our hats are handmade by us to order. The hats you see pictured are some designs we make and showcase them for you to browse. We will email within 24 hours of your order to let you know the status of your hat order. Please allow 5-7 days for us to get your hat through production if it is not in stock. Have a special hat in mind use our custom order page. Order questions can be handled through email or telephone. Please note that sometimes our emails are blocked by the spam filters. If you do not receive any email from us please email us at info@dontsmokemyhat.com and then we will be able to send back to you.
2 Ways to Order
Phone: call us at 1.719.321.8131 to place your order.
Order online: secure everyday 24 hours a day at www.DontSmokeMyHat.com
Shipping Information
Delivery: All continental U.S. shipments are shipped standard USPS to all U.S. addresses including APO/FPO residents. Express shipping is available for an additional charge. Next day shipping is available in the continental 48 states for an additional charge (international shipping info).
Shipping and Handling Rates see chart below. Shipping charges are automatically calculated based on your merchandise total when ordering online:
$0.01 - $33.99 Shipping charge: $3.50 (standard ground)
$34.00 - $68.99 Shipping charge: $6.00 (standard ground)
$69.00 - $99.99 Shipping charge: $9.00 (standard ground)
$100.00 + Shipping charge: FREE Shipping
Shipping in Colorado is only $2.00, but you have to pay sales tax of 7.4%
Shipping charges above are for domestic shipping (USA) only. Please visit the international Shipping Charges page to see shipping charges to other countries.
Return & Exchange Instructions
We expect you will be pleased with your purchase. However, if you would like to return all or part of your order for exchange or refund, please follow these instructions. All returns and exchanges will recieve prompt attention, and we will make every effort to expedite the handling of your return request.
- Returns and exchanges are only accepted within 30 days from the invoice date
- All items must be unused and in like-new condition
- Hats must be unwashed and unworn
- Email us at info@podunk-design.com for the quickest service
- For your protection, we suggest you return your merchandise via UPS or insured USPS Priorty mail